Effective Date: 05.08.25

JWAA Training Group LTD (“we”, “us”, “our”) operates the website https://www.jwaatraining.co.uk. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are
Company name: JWAA Training Group LTD
Registered address: Shaftesbury, Dorset, SP7 8DD
Contact email (general & data requests): info@jwaatraining.co.uk

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What Information We Collect
We may collect the following:
Contact details: name, email, phone (optional if provided)
Course booking details: chosen course, date, location
Accreditation data: attendee names shared with Qualsafe
Website usage data: through cookies (see Section 8)

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How We Collect Your Data
We collect data when you:
Submit booking or enquiry forms
Contact us via email, phone, or web forms
Browse the website (via cookies)
Note: No payments are processed on-site, all transactions are managed via invoices.

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How We Use Your Information
Your personal data is used for:
Responding to enquiries and course bookings
Issuing bookings, certificates, and attendance records to Qualsafe
Communicating course updates and relevant information
Improving our website and services
Meeting legal obligations (e.g. accreditation requirements)

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Legal Basis for Processing
Contract – fulfilling course bookings
Legitimate interests – improving services
Legal obligation – sharing data with Qualsafe when required
Consent – if marketing or newsletter opt-in is enabled in the future

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Sharing Your Information
We may share your data with:
Qualsafe for certification and accreditation purposes
Service providers (e.g. web hosts, IT systems)
Legal or regulatory bodies if required by law
We do not sell or rent your information to third parties.

 

Retention & Security
We store data securely on GDPR-compliant servers (primarily UK/EEA)
Data is retained only as long as necessary for business or legal purposes
We implement technical and organizational safeguards to ensure data protection

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Cookies & Website Tracking
At present, we have no detectable analytics or tracking scripts (e.g. Google Analytics) on the site. If you do implement any in the future (such as GA4 or Facebook Pixel), please inform us so this section can be updated.
Typically, websites use:
Strictly necessary cookies for site functionality
Performance cookies for analytics (e.g. pageviews)
Marketing cookies if future advertising or retargeting is used
You can disable cookies through your browser settings.

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Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you
Ask for corrections or updates
Request deletion (“right to be forgotten”)
Object to processing under certain conditions
Request restriction or portability
Withdraw consent (if granted previously)
To exercise these rights, please email: info@jwaatraining.co.uk

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Changes to This Policy
We may update this policy occasionally. The latest version will always be available on our website with the updated effective date.

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Contact & Complaints
If you have any questions or concerns, contact us at:
Email: info@jwaatraining.co.uk
Address: Shaftesbury, Dorset, SP7 8DD
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk